Document Version: 1.0 Document Date: 2025-04-05 1. Document Information ------------------------ 1.1 Title: Novalytics CERT – RFC 2350 Profile 1.2 Author: Novalytics CERT 1.3 Document Version: 1.0 1.4 Document Date: 2025-04-05 1.5 Distribution List for Notifications: Updates to this document will be announced at: https://www.novalytics.co.uk/.well-known/RFC2350.txt 2. Contact Information ----------------------- 2.1 Name of the Team: Novalytics Computer Emergency Response Team 2.2 Short Name: Novalytics CERT 2.3 Address: Novalytics Limited 2 Irish Town Gibraltar, GX11 1AA Gibraltar Company Number: 125038 2.4 Time Zone: Europe/Gibraltar (UTC+1 / UTC+2 in DST) 2.5 Telephone Number: Not provided 2.6 Facsimile Number: +350 2162 8955 2.7 Other Telecommunication: Not provided 2.8 Electronic Mail Address: CERT@novalytics.co.uk 2.9 Public Keys: PGP key available upon request. Contact CERT@novalytics.co.uk to obtain the current key. 2.10 Team Members: Information withheld for privacy and security. 2.11 Operating Hours: 09:00–17:00 Monday to Friday (Gibraltar time), excluding Gibraltar public holidays. 2.12 Emergency Contact: Please include “URGENT” in the subject line of the email to CERT@novalytics.co.uk. 3. Charter ---------- 3.1 Mission Statement: Novalytics CERT coordinates responses to cybersecurity incidents affecting Novalytics Limited. The team receives, analyses, and responds to incidents and vulnerability disclosures. 3.2 Constituency: All systems, services, data, and personnel under the responsibility of Novalytics Limited. 3.3 Sponsorship and/or Affiliation: Novalytics CERT is a function of Novalytics Limited. 3.4 Authority: The team operates under the authority of Novalytics Limited senior leadership. 4. Policies ----------- 4.1 Types of Incidents and Level of Support: Novalytics CERT handles all incident types impacting Novalytics, including, but not limited to, malware, phishing, data breaches, and vulnerabilities. 4.2 Co-operation, Interaction, and Disclosure of Information: Novalytics CERT co-operates with trusted partners, vendors, and law enforcement under responsible disclosure and minimal disclosure principles. 4.3 Communication and Authentication: Encrypted communication is encouraged. PGP key available upon request. Instructions and key will be provided upon first contact. 5. Services ----------- 5.1 Incident Response: - Incident triage - Coordination and containment - Recovery and lessons learned 5.2 Proactive Services: - Security advisories - Vulnerability coordination - Awareness activities 6. Incident Reporting Forms ---------------------------- Email CERT@novalytics.co.uk to initiate reporting. Secure transfer via pCloud – detailed instructions will be provided upon first response. 7. Disclaimers -------------- This document is provided “as is”. Novalytics CERT accepts no liability for any damages resulting from the use or misuse of the information contained herein.